As a result of deploying the COMS Daylight IQ Product Suite, communication is enhanced and facilities benefit from an improved quality of care record, which in-turn drives referrals and increases revenue. Better communication leads to higher satisfaction of all parties involved.

The Challenge - The combination of a large number of residents and their ever-changing medical conditions coupled with a rotating facility staff makes it nearly impossible for all parties to communicate with each other. This situation also often acts as a stumbling block for providing the best possible care to the resident.  Imagine the improvement in a resident’s health if everyone involved in the care-giving process were connected with each other.  Imagine the empowerment if the entire medical team had access to real-time changes in each resident's condition and immediate clinical logic for the appropriate protocols to be followed.

 

The Daylight IQ Product Suite Solution - Daylight IQ connects and addresses the communication issues between all parties. Stakeholders include ownership/management groups, physicians, hospitals, nursing facility teams (administrators through nurses aides), family and residents, payors, and pharmacies. Application of the COMS product suite to the care of unstable nursing home residents leads to improved care management by the nursing staff.

Benefits to Stakeholders for Deploying Daylight IQ:   Better Communication Leads to Increased Satisfaction.

Families – Family members enjoy peace of mind, knowing the resident is receiving excellent care.  Daylight IQ identifies and corrects any changes in the resident’s condition, avoiding further complications and potential hospital readmissions. Daylight IQ can be configured so as to instantly communicate any changes in condition to family members.

Residents – The improved quality of care system catches small health changes, enhancing stability and reducing unnecessary hospitalizations. The resident convalesces in a more comfortable environment and in better health.  Residents are also far more likely to be discharged to home or a more independent setting.

Ownership/Management Groups – Ownership/Management Groups enjoy increased revenue as a result of residents remaining in place at the skilled nursing facility (rather than being readmitted to the hospital) during their convalescence and the correspondingly higher ratio of skilled beds.

Facility Administrators – Better quality of care, reduced hospital re-admissions, reduced costs, and increased revenue is a winning combination.  Residents remain healthier, families are happier, the medical teams feel more empowered, the facility ownership groups are pleased, and facility administrators are credited with orchestrating the successful strategy.

Physicians – Whether the physicians are down the hall or across town, they have ongoing visibility to a real-time assessment of each resident’s condition.  This allows the physicians to focus upon those residents who are in need of immediate medical attention.

Nursing Teams – Through the use of Nursing Assessments, Rules-based Alert systems and Disease-focused information, Daylight IQ enables the entire nursing staff to instantly react to any potential changes in condition and immediately take steps to maintain the resident’s stability or homeostasis.

Pharmacies – Improved communication between the nursing facility and the pharmacy offers significant advantages including increased visibility, cost savings and prescription drug management.

Insurance Companies, Medicare and Other Payors – Third party payors benefit from reduced reimbursement costs as residents remain in a skilled nursing facility as opposed to being hospitalized and incurring a higher daily cost per bed.    

Facilities where Daylight IQ has been deployed enjoy quantifiably improved outcomes of care resulting in increased discharge to the community and decreased readmission to the hospital.  Family and resident ratings of care provided by the nursing home are uniformly excellent.  Positive outcomes produce an enhanced reputation of the home in the community, and the result is increased nursing home admissions and readmissions from satisfied families and their friends.

Over a three-year period, as a result of using the Daylight IQ Product Suite, facilities reported a referral rate increase of well over 250%. Friends and family quickly understand the value of an empowered nursing team.